FAQ's
How much do sessions cost?
Costs vary depending on the counsellor, but they generally begin at $130/hour and go up depending on the experience and specific expertise of the counsellor.
How long are the sessions?
Individual sessions last 1 hour.
Couples sessions and sex therapy sessions last 1.5 hours.
Relationship Rescue sessions (for when your relationship is in crisis and needs a jump start) last 2.5 hours.
Do you do after hours and weekend sessions?
Several of our counsellors do sessions in the evenings, and a few on the weekend, but these get booked up very quickly.
If you do need after hours sessions, we’d recommend booking out a few in advance so that you can keep the momentum of your sessions going.
What’s your success rate?
That depends on what you count as success!
We focus on finding win-win solutions – so that could be keeping a couple together, with them both feeling seen and cared for, or it could mean ending a relationship amicably (which is especially important when kids are involved).
About 80% of the couples that we work with decide to stay together and continue growing a stronger, healthier relationship.
Do you do Skype or Facetime sessions?
Absolutely! We’re happy to conduct online sessions, even if you’re both in different countries. The cost is the same as a regular session.
Do you do counselling via TXT or EMAIL?
No. We cannot provide counselling services through email or text message. We can arrange sessions via Facetime or Skype, contact us for more information.
"I was ready to leave my marriage. I felt so alone and hurt by the distance between us and my husband’s affair. In the very first session Janine had us do a communication exercise and for the first time in a long time we felt the connection that we thought we had lost for good. We got through the affair and understood more about why it had happened. We now go back once a year for what she calls a WOF for relationships, just to make sure we stay on track."
– Marianne Fuller, Remuera.